Trade-focused materials and design support
Legal
Last updated: November 9, 2026
Roos International Request & Order Updates sends text messages about a quote request, sample request, or sample order you placed with us: that we received it, that we replied by email, that a quote is ready, and that your samples have shipped or been delivered.
These are service messages about your own request or order. We do not send marketing or promotional texts.
You join by ticking the optional "Text me updates" box next to the phone number on our quote request form, sample request form, or sample checkout. The box is never ticked for you, and you can send a request or place an order without it. Each time you tick the box, it covers that one request or order.
Message frequency varies with your request or order, usually one to four texts. We only send texts between 8 am and 9 pm Eastern time; anything that comes up later waits until the next morning.
Message and data rates may apply. Your mobile carrier's standard rates apply to texts you send and receive.
Reply STOP to any of our texts to stop all text messages from us. You will get one final text confirming you have opted out. You can also reply UNSUBSCRIBE, CANCEL, END, or QUIT. To start again, reply START.
Reply HELP for help, or contact us using the details below.
Mobile carriers are not liable for delayed or undelivered messages. Texts are available to customers with US and Canadian mobile numbers.
We do not sell, rent, or share your mobile number or your text messaging consent with anyone for their marketing or promotional purposes. Our privacy policy explains how we handle your information, including the texts we send.
Read our privacy policy.
Questions about our texts? Email support@roosintl.com or call 1-800-888-2776.
